Mackenzie Companions
Introduction
Specialist Dementia Companionship Services in Inverness
Founded in 2017, we are a privately owned company based in Inverness, providing specialist companionship services for older people, particularly those living with dementia. Our focus is on promoting independence, emotional wellbeing and quality of life through compassionate, tailored support.
With a highly skilled team and a specialist approach to Dementia Companionship, we work closely with clients and their families to deliver meaningful, person-centred support in a friendly, discreet and professional manner.
Services
Our Approach
Qualification
Who we are
Why Choose Mackenzie Companions
We set up the business as a result of our own experience of trying to access services to help us support our elderly relatives to maintain independent living. While we could access personal care services, it was not easy to find a service whose focus was on promoting the mental wellbeing of our relatives and who had the team with the knowledge, experience and ability to deliver such support. As such we offer:
Training
Dementia Companionship Qualification
We specialise in working with individuals with a diagnosis of dementia. We are a Qualifications Scotland Approved Centre and we have developed the only Customised Award in Dementia Companionship which is certificated and quality assured by Qualifications Scotland, an internationally recognised awarding body.
Our Clients
Hear from our clients
Our clients come from all walks of life but share a common goal – staying as independent as possible for as long as possible. They want the freedom to choose and tailor services to suit their personal needs and circumstances.
FAQ’s
Frequently Asked Questions
We understand that choosing the right support for your relative can be overwhelming. Here’s some information to help guide you.
What kind of service do you offer?
We offer Companion services between the hours of 9am and 5pm Monday to Friday.
The aim of our Companion service is to provide clients with someone who will be a friendly and supportive presence in their home and so assist them to maintain their independence. Our Companions spend time with the client engaging in activities of the client’s choice such as; accompanying to appointments, joining in with a hobby, reminiscing about stories, photos and times past, accompanying the client to social activities or simply having a chat and a cuppa.
For clients with a diagnosis of dementia we are able to offer a more specialist Companion service tailored to assisting the client to maintain the optimum level of physical, mental, social and emotional wellbeing.
We are also able to provide practical help with tasks that clients now find difficult such as changing a bed, shopping, dealing with household trades and correspondence.
How long will it take to find me a Companion?
We recognise the importance of the relationship between a client their Companion so we are committed to finding you the right person to work with you. We will undertake a detailed assessment with you of the service you require and then identify the member of our team with whom we think you will get on best. We aim to allocate a member of the team to you within 2 weeks of this assessment being completed.
We will arrange for you to meet your Companion before they start work. You can specify the days and times your Companion will visit. If you can be flexible with your choice of days and times it will be easier for us to quickly allocate you a member of the team.
How often do I have to commit to using your service?
We aim to provide a bespoke service, tailored to your needs and wherever possible we will try and accommodate you requirements. Our visits are for a minimum period of 2 hours.
How do you select your team members?
We interview all prospective team members, take up references from past employers and insist on background checks through Disclosure Scotland. All of our team must successfully complete a probationary period and we provide training for all of our Companions.